What is HGTVpro.com?
HGTVpro is a video-rich online network for professional home builders, contractors and remodelers. The site is focused on three areas that are priorities for professionals: News, Best Practices, and Products.
What is the difference between HGTVpro.com and HGTV.com?
Both are part of the same company, Scripps Networks. HGTV.com is the site for home enthusiasts and people interested in decorating and gardening. It has information on all HGTV television shows. HGTVpro.com is designed for a different audience: professional home builders, contractors and remodelers.
How do I know your information is accurate?
HGTVPro.com has partnered with BuildIQ and its sister companies to develop Best Practices in rich online video and text formats. The BuildIQ companies have been training building professionals for more than 20 years. BuildIQ's research facility, IBACOS, draws upon the expertise of builders, materials suppliers, architects, engineers, and the building trades to prepare best practices. For more information on Build IQ, click here.
Can someone at HGTVPro.com provide me with advice for my projects or business?
Although HGTVPro.com does not have a staff to answer specific questions, the following pages on our site may be helpful:
Our Best Practices section contains informative how-to video on a variety of issues in the homebuilding process (Best Practices category links are listed below):
Foundations
Framing
Exterior Finishes
Interior Finishes
Insulation
Mechanical
Message Boards: The community on the HGTVPro.com message boards often discusses a wide range of issues on various topics.
May I submit ideas to HGTVPro.com?
The producers of our videos and our editorial staff choose the projects featured on HGTVPro.com. To make a recommendation of a project/issue you'd like to see covered, click here.
I can’t get the videos to play. What should I do?
We are working to make our site compatible with all computers. At present, our videos are only visible to those of our users who are running the Windows operating system and Internet Explorer or FireFox browsers. We also require the Flash 7 plug-in. To get the Flash plug-in click here.
I'm using AOL, CompuServe, Earthlink or Mindspring, and I'm having problems on HGTVPro.com—printing, navigating, etc. What can I do?
AOL , CompuServe, Earthlink and Mindspring use custom browsers. If you are having problems viewing HGTVPro.com with a custom browser, try opening a new browser window in Internet Explorer or FireFox, then navigate to the HGTVPro.com website.
I've forgotten my log-in information for the Product of the Day Sweepstakes, Builder's Football League or ProPicksCollege Hoops game. Where can I retrieve this information?
Our Forgot Member Information function should be able to send you the information you need. Click here to retrieve your member information.
What is MarketPlace and where can I find more information on it?
MarketPlace is an online listing service that allows building professionals to search suppliers, products and services. For frequently asked questions about MarketPlace, click here.
Does HGTVPro.com offer a magazine or program guide for sale?
HGTVPro.com does not offer a magazine or program guide. However, we do offer a free e-mail newsletter for professional homebuilders, remodelers and contractors. The newsletter is delivered directly to your inbox approximately once a week and contains highlights of the top news, product information and Best Practices in the industry. It also contains a preview of new online features, tips, sweepstakes, and much more. Sign up today to receive your copy of the HGTVProFile Newsletter.
Does HGTVPro.com offer transcripts of its videos?
Transcripts are not available, but our website has details on many of our videos. Check for a "read article" link on the page with the video.
How do I advertise on your website?
For information about advertising on HGTVPro.com, see our media kit.
Is there information on the history of HGTVPro.com?
To read about how and why HGTVPro.com was created and watch a brief video, see our What is HGTVPro page.
Are your press releases online?
Yes. To view HGTVPro.com press releases within the last year, please visit our Press Releases page.
Is HGTVPro.com merchandise (shirts, hats, etc.) available for purchase?
We currently do not offer HGTVPro.com merchandise for sale.
Are there employment opportunities at HGTVPro.com?
To view job postings of all E.W. Scripps properties, visit our Jobs page.
You still haven't answered my question. What should I do now?
You can send an e-mail to the Customer Service Department Remember: We don't have builders, plumbers, electricians, etc. on staff, but we are happy to answer your website questions.
