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HGTVPro.com Weekly: Resources for 06.28.08

The town that was leveled wants to be an example for smart rebuilding. Blow-in insulation that comes with a money back guarantee. Understanding how water moves can help you build better homes. Your first look at the town that’s home to the HGTV Dream Home 2009.

Business Tip:
Good customer service is more important than ever these days. Here are some suggestions to create a Customer for Life.


  • Be proactive with communication.

  • Assign a point person to be responsible for maintaining and improving the relationship between builder and client.

  • Provide performance criteria by creating a document outline expectations.

  • Provide construction details to trades contractors.

  • Guarantee your work.

  • Be respectful and courteous at all times.



Customer for Life
Pella Windows & Doors

Segment 1:
In the News:

  • McGraw Hill Survey says down market makes it easier to market green homes.

  • Green Building Initiative says improving the building envelope is a good first step toward green.

  • Bill Asdal worked with NAHB Research Center to rehabilitate an old farmhouse into the first Zero Energy Home remodel.

  • 95% of buildings in Greensburg , Kansas were wiped out by a tornado last year. Now the town is rebuilding as a green town.

  • EPA releases new rules for contractors who deal with lead paint.



Resources:
“Green Building a Plus for Builders in a Tough Market” (McGraw Hill Survey)
Green Building Initiative
Asdal Builders
NAHB Research Center
Greensburg, KS
USGBC LEED
EPA’s Lead: Renovation, Repair and Painting Program

Segment 2:
It’s All About Building Products: a dolly, a fan, a phone charger and much more in one piece of equipment; visit Scott Branscom’s first green house to see the insulation that’ll help make it energy efficient.

Resources:
Johns Manville Spider Insulation
NAHB Green Building Guidelines

Editor’s Choice:
Stanley Fubar 3 Wrecking Bar
Kichler Landscaping Lighting

Found at IBS: Hunter Sherpa Cart Fan (available Fall 2008)
Hunter Jetstream Garage Fan

Product of the Day Sweepstakes

Segment 3:
The Best Practices for doing business better: how water flows and how that affects construction.

Resources:
http://www.buildiq.com/

Segment 4:
We check in with HGTV Dream home Planner Jack Thomasson on his search for the perfect location for the HGTV Dream Home 2009.

Resources:
HGTV Dream Home Central
Building the HGTV Dream Home